German Speaking Customer Service Specialist
1 day ago
Customer Support Expert Needed for Subscription Services Department
Job Description:We are seeking an experienced and skilled Customer Support Representative to join our Subscription-Based Services Department. The ideal candidate will be fluent in German, possess strong communication and interpersonal skills, and have previous experience in customer service. As a key member of our team, you will provide exceptional support to our German-speaking customers, ensuring their needs are met and they receive a seamless experience.
Responsibilities:- Provide high-level support to customers via phone, email, and chat, resolving issues effectively and providing solutions to enhance their experience.
- Educate customers on the features and benefits of subscription offerings.
- Maintain accurate records of customer interactions and feedback.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Fluency in German (both spoken and written) is essential.
- Strong communication and interpersonal skills.
- Previous experience in customer service, preferably in a subscription-based environment.
- Excellent problem-solving abilities and a customer-focused mindset.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package
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