Dutch Speaking Customer Agent in Ecommerce
1 day ago
Grow your career as a Dutch Speaking Customer Agent in Greece with a leading e-commerce company.
Job DescriptionBecome a part of our innovative team and take advantage of a fully paid relocation package to the stunning country of Greece. As a Dutch Speaking Customer Agent, you will deliver exceptional customer service to Dutch-speaking clients through various communication channels including phone, email, and chat.
- Provide accurate information to customers about product offerings and company promotions.
- Document customer interactions in our CRM system for tracking and improvement purposes.
- Collaborate with colleagues to enhance overall service delivery and share insights.
- Engage in training programs to improve product knowledge and customer service skills.
Key Responsibilities:
- Deliver superior customer service to Dutch-speaking clients.
- Address customer inquiries and resolve issues effectively.
- Stay informed about product offerings and company promotions.
- Document customer interactions.
- Collaborate with colleagues.
To excel in this role, you should have:
- Fluency in Dutch and English, both spoken and written.
- Demonstrated experience in customer service roles, preferably in e-commerce.
- Excellent communication skills with a strong focus on customer care.
- Ability to work efficiently in a fast-paced environment and handle multiple inquiries simultaneously.
- Strong problem-solving skills and a proactive attitude toward customer needs.
We offer:
- Private Health Insurance.
- Training & Development.
- Performance Bonus.
- 2 Extra Salaries Per Year.
- Fully Paid Training.
- Great Salary.
- Fully Paid Relocation Package (flight, transfer, and hotel).
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