
Travel Expert for International Customers
2 days ago
We are seeking a Customer Support Specialist to assist customers with booking travel plans, answer inquiries and guide them through their dream destinations.
The successful candidate will be able to handle incoming phone calls, messages and emails from the website users, manage reservations, special requests and complaints, research travel options tailored to each customer's preferences, modify reservations based on client needs, process payments and travel cancelations.
Key Responsibilities:
- Handle customer inquiries and provide solutions
- Manage customer bookings and resolve issues
- Research and recommend travel options
- Process payments and travel cancelations
Requirements:
- Excellent writing & verbal communication skills in Danish
- Good communication skills in English
- Attention to detail
- Good Technical troubleshooting & problem-solving skills
- Ability to handle unexpected changes
- Experience in e-commerce will be appreciated
What We Offer:
- Competitive monthly salary + 2 extra salaries per year
- Referral Program: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
Benefits of Working for Us:
Advance Your Career: Work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide.
Join Our Team: Become a member of a company that fosters diversity, offering equal opportunities to all.
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