Customer Expert for Car Sharing Services

3 days ago


Athens, Attica, Greece beBeeCustomerService Full time €4,000 - €6,000

Job Title: Customer Expert for Car Sharing Services

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Job Overview: Are you passionate about delivering exceptional customer experiences and working in a dynamic environment? We are seeking an Italian-speaking Customer Expert to join our team, providing support to customers across Europe and North America.

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Your Responsibilities:

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  • Respond to customer inquiries via email, chat, and phone, ensuring prompt and effective resolution of their concerns.
  • Work collaboratively with the team to develop effective relationships with colleagues and management.
  • Strive for continuous improvement processes, always seeking ways to enhance the customer experience.
  • Provide professional and empathetic support to all customers, promoting loyalty and retention.
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Required Skills and Qualifications:

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  • Excellent Italian communication skills.
  • Good command of English.
  • Great communication and soft skills.
  • Good computer skills.
  • Experience in customer service is highly appreciated.
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Benefits:

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  • Competitive monthly salary.
  • Referral Program: Bring a friend and receive up to €3.500 depending on the language.
  • Health care benefits.
  • Full training by certified instructors.
  • Professional growth opportunities.
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Working Environment:

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  • State-of-the-art premises.
  • Relaxing break areas.
  • Diversity-friendly workplace.

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