Car Sharing Customer Service Representative

2 days ago


Athens, Attica, Greece beBeeCustomer Full time
Job Overview:
  • Junior Level
    Our team is seeking a highly skilled and motivated individual to provide exceptional customer service to German-speaking customers in the car sharing industry.

Avoid common issues with our hassle-free services

Our company collaborates with a leading car rental provider, offering easy car-sharing services in urban areas of Europe & North America. Its innovative features have been loved by users, as everything is done using only smartphones

Responsibilities:
  • Responding to customers' inquiries via phone and email
  • Work effectively as part of a team, developing effective relationships with colleagues and management
  • Be proactive and have a desire for continuous improvement processes
  • Provide a strong, professional relationship with all customers and show empathy
  • Strive towards customer retention and loyalty

Requirements:
  • Excellent German communication skills
  • Good command of English
  • Great communication and soft skills
  • Good computer skills
  • Experience in customer service will be appreciated
What We Offer:
  • Support to help you ease your relocation
  • Competitive monthly salary
  • Referral Program: Bring a Friend and get a reward
  • Health care benefits
  • Full training
  • Professional growth opportunities
  • State of the art premises
  • Work for a Great Place to Work-Certified Company that fosters diversity


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