
Car Sharing Customer Service Representative
2 days ago
- Junior Level
Our team is seeking a highly skilled and motivated individual to provide exceptional customer service to German-speaking customers in the car sharing industry.
Avoid common issues with our hassle-free services
Our company collaborates with a leading car rental provider, offering easy car-sharing services in urban areas of Europe & North America. Its innovative features have been loved by users, as everything is done using only smartphones
Responsibilities:
- Responding to customers' inquiries via phone and email
- Work effectively as part of a team, developing effective relationships with colleagues and management
- Be proactive and have a desire for continuous improvement processes
- Provide a strong, professional relationship with all customers and show empathy
- Strive towards customer retention and loyalty
Requirements:
- Excellent German communication skills
- Good command of English
- Great communication and soft skills
- Good computer skills
- Experience in customer service will be appreciated
- Support to help you ease your relocation
- Competitive monthly salary
- Referral Program: Bring a Friend and get a reward
- Health care benefits
- Full training
- Professional growth opportunities
- State of the art premises
- Work for a Great Place to Work-Certified Company that fosters diversity
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