Customer Service Expert for Global Automobile Brand

2 days ago


Athens, Attica, Greece beBeeDiversity Full time
Job Title: Customer Service Representative for Mercedes-Benz

Key Responsibilities:
  • Be the primary point of contact for customer requests, representing one of the world's most esteemed car brands.
  • Utilize phone calls, emails, and chats to provide a seamless customer experience.
  • Respond to inquiries about products and services, offering expert advice on a range of car-related matters.
  • Resolve issues as they arise - addressing customers' concerns in a professional and timely manner.
Requirements:
  • Fluency in Dutch.
  • Very good use of English - both in written and spoken language.
  • A profound passion for cars is a big plus.
  • Work experience as a customer support/customer care representative for at least 6 months will be preferred.
  • Highly developed communication skills.
  • A genuine problem-solving mentality and a deep sense of ownership.
  • Tech savviness and learning agility.
  • A positive attitude.
What We Offer:
  • Complete relocation support to Greece.
  • Competitive monthly salary and benefits.
  • Opportunities for professional growth and development.
  • State-of-the-art premises with relaxing break areas.
  • Health care benefits and numerous other discounts.


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