Customer Service Expert

2 days ago


Athens, Attica, Greece beBeeCustomer Full time
Job Overview

We are seeking a skilled and experienced customer expert to join our team. This is an exciting opportunity for individuals who are passionate about technology and have excellent communication skills.

The ideal candidate will have fluency in Spanish, advanced English knowledge, and experience with iOS and/or MacOS. They will also possess strong troubleshooting skills and be able to work effectively in a team environment.

Key Responsibilities:

  • Communicate with customers via phone, chat, and email
  • Track and follow cases to ensure they are closed in an efficient and timely manner
  • Maintain high customer satisfaction by providing exceptional service
  • Provide troubleshooting for mobile devices and assist customers with account management
  • Escalate unresolved cases by contacting second-level support Interaction Experts

What We Offer:

  • A competitive monthly salary plus two extra salaries per year
  • Refer-A-Friend program with great bonuses
  • Healthcare benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth and development opportunities
  • Special events and community initiatives
  • Free online Greek language courses
  • State-of-the-art premises with relaxing break areas
  • A Great Place to Work-certified company that fosters diversity and equal opportunities

This is a fantastic opportunity to advance your career and work for a multinational company. You will develop strong experience and skills while representing one of the biggest brands worldwide. Join our team and take the first step towards a successful and fulfilling career.



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