Tech-Savvy Customer Experts Wanted

2 weeks ago

Athens, Attica, Greece beBeeCustomer Full time €35,000 - €55,000
Job Opportunity for Tech-Savvy Customer Experts

Patrique Mercier Recruitment is thrilled to offer a fantastic chance for skilled customer experts to join a leading technology company. This role is designed for individuals passionate about technology and dedicated to delivering top-notch support.

About the Role
  • As a primary point of contact, you will interact with Spanish-speaking customers through various communication channels including phone, email, and live chat.
  • Provide accurate information and guidance on products and services to ensure customers receive the support they need.
  • Handle and resolve customer concerns, inquiries, and technical issues promptly and professionally.
  • Maintain detailed documentation of customer interactions in the CRM system for effective tracking.
  • Collaborate with internal teams to address customer feedback and enhance service offerings.
  • Stay updated on product knowledge and industry trends to provide informed support.
Requirements
  • Fluency in Spanish and English; proficiency in other languages is an advantage.
  • Experience in customer service or technical support is highly desirable.
  • Strong communication and problem-solving skills, with a customer-centric approach.
  • Ability to work under pressure and handle different customer queries efficiently.
  • Familiarity with CRM systems and a strong understanding of technology products.
  • Self-motivated and capable of working effectively in a team-oriented environment.
What We Offer
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Extra Salaries Per Year
  • Fully Paid Training
  • Fully Paid Relocation Package (flight, transfer, and hotel)

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