Transportation Customer Service Expert

2 days ago


Athens, Attica, Greece beBeeCustomer Full time
Job Opportunity:

We are seeking a highly skilled and experienced customer expert to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients. This role involves handling customer inquiries, resolving issues in a timely and professional manner, and maintaining a positive relationship with our customers.

The ideal candidate will possess excellent communication skills, both written and verbal, as well as the ability to work effectively in a fast-paced environment. They will also have a strong understanding of customer service principles and practices, including active listening, empathy, and problem-solving.

Key responsibilities include:
  • Providing prompt and effective responses to customer inquiries
  • Resolving customer complaints and concerns in a professional and courteous manner
  • Maintaining accurate records of customer interactions and feedback
  • Working collaboratively with internal stakeholders to ensure seamless customer experiences


Requirements:

  • Excellent command of Hungarian
  • Good communication skills in English
  • A high school diploma or its equivalent is required
  • A basic awareness of automotive roadside assistance procedures
  • Work experience with knowledge management systems and information research


What we offer:

  • Competitive monthly salary + 2 extra salaries per year
  • Refer-A-Friend: Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities


This is a fantastic opportunity to advance your career and work for a multinational company. You will have the chance to develop strong experience and skills while representing one of the biggest brands worldwide. Additionally, you will be part of a company that fosters diversity and offers equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

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