Fluent Swedish Customer Expert Wanted

3 days ago


Athens, Attica, Greece beBeeCustomer Full time
Job Overview:
  • Job Languages: Swedish
  • Job Type: Customer Expert

We are looking for a skilled customer expert who is fluent in Swedish to join our team. As a customer expert, you will be responsible for handling inquiries and complaints from customers in a professional and efficient manner.

Responsibilities:
  • Handle customer inquiries and complaints via phone, email or chat
  • Support customers with truck and bus related issues
  • De-escalate concerns and provide solutions within set parameters
  • Answer questions about customer service, technical and product concerns
  • Maintain a customer relationship database and follow up on customer contacts
Requirements:
  • Excellent command of Swedish
  • Good communication skills in English
  • A high school diploma or equivalent
  • Basic awareness of automotive roadside assistance procedures
  • Work experience with knowledge management systems and information research
What We Offer:
  • Competitive salary package
  • Relocation support to Greece
  • Healthcare benefits and discounts
  • Professional growth and development opportunities
  • State-of-the-art premises and work environment


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