Sought after Tech Support Specialist

2 days ago


Athens, Attica, Greece beBeeCustomer Full time
Swedish-speaking Customer Experts Needed
Are you passionate about the latest technology and gadgets?
Do you want to work with customers from Swedish-speaking countries?
We are looking for customer experts who can provide support via phone, chat & e-mail.

In this role, you will be communicating with customers, tracking cases, maintaining high customer satisfaction, providing troubleshooting for mobile devices, setting up repairs for hardware-related issues, and escalating unresolved cases by contacting 2nd level support Interaction Experts.

To succeed in this role, you will need fluency in Swedish, advanced English knowledge, familiarity with iOS and/or MacOS, or comparable technology, great communication skills, prior customer support experience would be an advantage, and strong troubleshooting skills.

This is a fantastic opportunity to advance your career and work for a multinational company, developing strong experience and skills, while representing one of the biggest brands worldwide.

Job Requirements:
  • Fluency in Swedish
  • Advanced English knowledge
  • Familiarity with iOS and/or MacOS, or comparable technology
  • Great communication skills
  • Prior customer support experience would be an advantage
  • Strong troubleshooting skills

What We Offer:
  • Complete relocation support to Greece
  • Competitive monthly salary + 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • A Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age


Apply Today

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