Customer Expert for Tech Industry

6 days ago


Athens, Attica, Greece beBeeExpert Full time €3,000 - €5,000
Job Title: Customer Expert for Tech Industry

Are you passionate about the latest technology and gadgets? Do you have excellent communication skills?

Work as a customer expert with a top tech company, representing one of the biggest brands worldwide.

We are looking for a skilled and fluent Hungarian speaker to join our team in Greece. You will work closely with customers from Hungary, providing them with top-notch support and services.

Key Responsibilities:
  • Communicate with customers via phone, chat, and email
  • Track and follow cases to ensure they are closed in an efficient and timely manner
  • Maintain high customer satisfaction, representing a major brand
  • Provide troubleshooting for mobile devices
  • Assist customers to manage and secure their account and passwords
  • Set up repairs for hardware-related issues
  • Escalate unresolved cases by contacting 2nd level support interaction experts
Requirements:
  • Fluency in Hungarian
  • Advanced English knowledge
  • Familiarity with iOS and/or MacOS, or comparable technology
  • Great communication skills
  • Prior customer support experience is an advantage
What We Offer:
  • Competitive monthly salary
  • Referral program: bring your friends and receive bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth and development opportunities
  • Special events and community responsibility initiatives
  • Free online Greek language courses
  • State-of-the-art premises with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity


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