Digital Sales Expert

4 days ago

Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time

We are seeking a results-driven Digital Sales Expert to join our team at Cross Border Talents. This role will involve handling inbound calls and emails from potential business clients, providing information about our products or services, and ultimately closing sales.

Job Description

Main Responsibilities:

  • Research and outreach: Conduct thorough research to create targeted outreach materials for high-value prospects in collaboration with Sales Development Representatives (SDRs) and Account Executives (AEs). Initiate contact with potential customers through warm lead calling and responding to inquiries generated from marketing efforts using effective questioning to uncover needs.
  • Lead qualification and management: Follow up with marketing-generated leads to qualify as sales opportunities and move solid leads through the sales funnel, connecting them to appropriate sales personnel and arranging meetings. Identify high-potential prospective users or client opportunity and develop an effective engagement strategy. Maintain and manage client accounts, ensuring a high level of engagement and satisfaction.
  • Customer engagement: Show understanding and empathy towards customers, assisting them in using the platform effectively and addressing any issues. Provide detailed information on product features, pricing, and payment options while advocating for new products and services through a consultative approach. Follow up with potential customers who expressed interest but did not lead to immediate sales opportunities to nurture and develop relationships.

Sales Execution:

  • Execute sales plays created by marketing and implement scaled sales strategies to acquire new customers and enhance product adoption and client retention. Own the full sales cycle, from business case development to closing deals while ensuring all customer interactions are meticulously documented within the CRM system.
  • Discover the overall business objectives of clients and effectively articulate our client value proposition to customers by setting up and delivering live demos.
Competencies and Skills

We are looking for someone with the following skills and qualifications:

  • Bachelor’s degree in Marketing, Sales, or related field.
  • Native in French and fluent in English (C1 level), with strong written and verbal communication abilities.
  • Results orientation: Highly motivated to achieve and exceed sales targets, employing a strategic approach to overcome obstacles and deliver expected outcomes.
  • Excellent communication and influencing skills: Outstanding ability to build and maintain strong customer relationships, offering targeted long-term solutions that align with client requirements.
  • Technical proficiency: Enthusiastic about technology and skilled at understanding and explaining complex concepts. Adept at developing tailored solutions that meet customer needs.
  • System adaptability: Proven track record of quickly learning new processes and effectively navigating various systems to improve operational efficiency.
  • Presentation skills: Proficient in delivering persuasive virtual demonstrations to potential clients, effectively showcasing products and solutions.
What We Offer

As a Digital Sales Expert at Cross Border Talents, you can expect:

  • A competitive salary: $80,000 - $100,000 per year, depending on experience.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Ample opportunities for professional development and learning from various departments.
  • A vibrant and inclusive work environment.

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