Luxury Front Office Manager

3 days ago

Rhodes, South Aegean, Greece beBeeHospitality Full time

**Job Summary**

We are seeking a skilled and experienced Front Office Supervisor to join our team. The successful candidate will be responsible for supervising the smooth running of the front office department, welcoming guests, coordinating front-desk activities, and representing the resort to guests throughout their stay.

Key Responsibilities:

  • Supervise and support the front office department to ensure all aspects of the guest journey and experience are delivered to the highest level.
  • Work as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution.
  • Take responsibility for duties and tasks assigned to the role, ensuring all work is carried out in a timely and professional manner.
  • Supervise the Front Office team and provide training when needed.
  • Deliver on departmental plans and objectives to meet hotel targets.
  • Build and maintain effective working relationships while promoting the company's culture and values.

Requirements:

  • Three or more years' working experience in a similar role in the luxury hospitality sector (5* Hotels).
  • Degree / Diploma in Hospitality/Tourism.
  • Excellent knowledge of English and Greek language.
  • Good knowledge of French.
  • Knowledge of German, Russian, or Italian language will be considered as a plus.

Benefits:

  • Competitive remuneration package.
  • Career advancement in a fast-growing organization.
  • Continuous learning & development within a transparent & inclusive working environment.
  • Collaborative working environment.
  • Accommodation & meals.

About Us:

We are dedicated to providing exceptional guest experiences across our brand, and our amazing Team members are at the heart of it. We offer a collaborative working environment and opportunities for career advancement in a fast-growing organization.

We value our employees and strive to create a positive and inclusive workplace culture. If you are passionate about delivering exceptional levels of guest service and have a strong passion for hospitality, we encourage you to apply for this exciting opportunity.

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