
German Speaker Wanted
2 days ago
We are seeking a skilled Customer Service Representative to join our team. As a German speaker, you will play a vital role in providing excellent customer service to our clients.
Job Description:
As a Customer Service Representative, you will be responsible for identifying customer needs, clarifying information, researching each issue, and finding solutions. You will manage incoming and outgoing calls on time and seize opportunities to sell extra products when they arise. Additionally, you will build sustainable relationships with customers and attract new ones.
Responsibilities:
- Identify customer needs and clarify information
- Research each issue and find solutions
- Manage incoming and outgoing calls on time
- Seize opportunities to sell extra products when they arise
- Build sustainable relationships with customers and attract new ones
Requirements:
- Excellent level of German
- Good level of English
- Powerful telephone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
Benefits:
- Competitive remuneration package
- Extra Productivity Bonus
- Relocation package (includes flight ticket, accommodation for 2-4 weeks, taxi from the airport, real estate agency fees)
- Work from home option
- Full-time employment
- Paid training
- Public & Private medical insurance
Only CVs in English will be checked.
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