Content Support Specialist

2 days ago


Athens, Attica, Greece beBeeCustomer Full time

As a key member of our team, you will play a vital role in delivering exceptional customer support to Portuguese-speaking clients regarding online content services. Your expertise will be essential in connecting skilled professionals with exciting career opportunities.

Key Responsibilities
  • Provide top-notch customer support via phone, email, and chat to ensure seamless communication and high-quality service delivery.
  • Assist customers with inquiries related to content creation, platform usage, and subscription services.
  • Effectively resolve customer issues and feedback to maintain a positive client experience.
  • Maintain accurate documentation of customer interactions and follow-up actions.
  • Collaborate with the content creation team to address client needs and enhance service offerings.
  • Stay informed about industry trends and best practices to provide knowledgeable assistance.
  • Collect valuable insights to drive improvements in service delivery and content offerings.


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