Global Payment Customer Support Professional
5 days ago
Cross Border Talents is seeking a highly skilled Danish-speaking Payments Specialist to join our team in Athens, Greece.
Compensation PackageThe base salary for this position is 1300 EUR monthly, paid over 14 months. Additionally, there is an opportunity to earn up to 150 EUR monthly in performance bonuses.
About the RoleThis remote role will involve handling customer inquiries and providing effective solutions via phone, email, and chat. As a key member of our team, you will play a critical role in resolving issues and ensuring a seamless experience for users.
Responsibilities- Respond to customer inquiries and provide timely and accurate responses
- Troubleshoot payment and transfer issues
- Collaborate with the team to improve service quality
- Fluent in Danish (written and spoken)
- B2 proficiency in English
- Eligibility to work in Greece with EU citizenship, a full-purpose or specific-purpose work permit card, or a certificate of protection as a refugee
- Comprehensive training program to equip you with the skills needed for success
- Flexible remote work arrangement from your home in Athens
- Friendly and supportive work environment
- Health care benefits and numerous other discounts
- Professional growth and development opportunities
- Free online Greek language courses
- Application review
- Language proficiency online tests
- Client interview
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