Danish-speaking Payments Specialist

4 days ago


Athens, Attica, Greece Cross Border Talents Full time

We are seeking a Danish-speaking Payments Specialist to join our team as a Global Customer Service Expert.

About the Role

This is a remote role that requires handling customer inquiries and providing effective solutions via phone, email, and chat. As a key member of our global payments system, you will be responsible for resolving issues, troubleshooting problems, and ensuring a seamless experience for users.

Responsibilities
  • Handle customer inquiries and provide timely and accurate responses via multiple communication channels.
  • Assist users in troubleshooting payment and transfer issues.
  • Collaborate with the team to improve service quality.
Requirements

To succeed in this role, you must be fluent in Danish (written and spoken) and have B2 proficiency in English. You must also be eligible to work in Greece with one of the following:

  • EU citizenship
  • Full-purpose & Specific-purpose work permit card
  • Certificate of Protection (refugees)
Benefits
  • Comprehensive Training: 4 weeks of training to equip you with the necessary skills for success.
  • Remote work flexibility from your home in Athens.
  • Friendly and supportive work environment.
  • Health care benefits and numerous other discounts.
  • Professional growth & development opportunities.
  • Special events as well as community & social responsibility initiatives.
  • Free online Greek language courses.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Work for a Great Place to Work-Certified Company that fosters diversity.
Hiring Process
  1. Application Review
  2. Language Proficiency Online Tests
  3. Client Interview

The estimated salary for this role is around €1,450-€1,700 per month, depending on experience and qualifications.



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