Tech Support Specialist

1 day ago


Athens, Attica, Greece beBeeTechnical Full time
German Speaking Tech Support Roles in Athens

We are seeking a highly skilled and motivated individual to join our tech support team in Athens, Greece. The ideal candidate will possess fluency in German (both written and spoken) and have strong technical skills with a focus on problem-solving.

">Job Responsibilities:
  • Technical Support: Deliver outstanding technical support to German-speaking customers through various platforms.
  • Troubleshooting: Identify, troubleshoot, and resolve a wide range of technical issues.
  • Customer Guidance: Guide customers in efficiently using our products and services.
  • Record Keeping: Keep accurate records of customer interactions, resolutions, and feedback.
  • Team Collaboration: Collaborate with your team to enhance overall customer satisfaction and service delivery.
  • Training: Participate in training sessions to stay current with the latest technologies and best practices.

Requirements:

  • Language Skills: Fluency in German (both written and spoken).
  • Technical Skills: Strong technical skills with a focus on problem-solving.
  • Previous Experience: Previous experience in tech support is preferred but not a strict requirement.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Teamwork: A proactive team player who thrives in a fast-paced environment.
  • Culture Adaptation: Willingness to relocate to Athens and adapt to the local culture.
  • Continuous Improvement: A passion for technology and a desire to improve continuously.

Benefits:

  • Private Health Insurance.
  • Training & Development.
  • Performance Bonus.
  • Extra Salaries Per Year.
  • Good Salary.
  • Relocation Package.


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