Tech Support Specialist Position
1 day ago
We are seeking a highly skilled IT technical support specialist to join our team. As an IT technical support specialist, you will be responsible for providing technical assistance and support to our staff and users.
Key Responsibilities:- Serve as the first point of contact for IT-related queries via our helpdesk platform.
- Diagnose and resolve hardware, software, and system issues in a timely and efficient manner.
- Configure and maintain computer systems, laptops, and peripherals to ensure optimal performance.
- Maintain up-to-date IT documentation, including inventory records and user manuals.
- Collaborate with the IT team on network and server administration tasks.
- Assist in the rollout and support of new tools and technologies.
- Perform regular system updates and maintenance to ensure security and performance.
- Provide basic training and guidance to staff on IT systems and best practices.
- Bachelor's degree in Information Technology or a related field.
- Additional IT certifications are a strong plus.
- Previous experience in a similar IT support role.
- Hands-on experience with Microsoft 365 administration (user management, security, compliance).
- Strong working knowledge of both Windows and Linux operating systems.
- Familiarity with network protocols, routers, switches, and other networking equipment.
- Excellent troubleshooting and communication skills.
- Highly organized with great attention to detail.
- Able to work independently and collaborate effectively with team members.
- Competitive salary and benefits package.
- Private health insurance.
- Parking facilities.
- Long-term career growth in the maritime and energy sector.
- Ongoing learning and development opportunities.
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