
Tech Support Specialist
1 day ago
Customer Service Representative for Big Five IT Companies
Job Description:We are seeking a highly skilled customer service representative to join our team. In this role, you will provide exceptional support to clients in the tech industry, addressing their inquiries and ensuring top-tier service.
This is an exciting opportunity to work with some of the world's leading IT brands and immerse yourself in the beautiful culture of Greece.
If you are passionate about technology and customer service, this position is perfect for you.
Responsibilities:- Deliver exceptional customer support via phone, email, and chat.
- Address customer inquiries and provide effective solutions in a timely manner.
- Develop a deep understanding of the products and services of the Big Five IT Companies.
- Document all customer interactions and feedback accurately.
- Collaborate with team members to improve service processes and customer satisfaction.
- Participate in training sessions to enhance product knowledge and customer service skills.
- Fluent in Danish, both written and spoken; proficiency in English is essential.
- Outstanding communication and interpersonal skills with a focus on customer satisfaction.
- Ability to thrive in a fast-paced environment and manage multiple tasks effectively.
- Strong problem-solving capabilities and attention to detail.
- Previous experience in customer service, particularly in IT or technology, is preferred.
- Familiarity with CRM systems and customer engagement tools.
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package
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