
A Customer Support Specialist Position
1 day ago
A professional with exceptional communication skills is sought to join our team as a Customer Support Specialist.
The ideal candidate will have fluency in Swedish, excellent verbal and written English skills, and a strong passion for delivering outstanding customer experiences. Previous experience in customer support roles is a plus, but not required.
Responsibilities:- Customer Support: Provide timely and effective support to customers via phone, email, or chat, resolving issues efficiently and escalating concerns when necessary.
- Communication: Develop and maintain excellent communication skills to effectively interact with customers, colleagues, and stakeholders at all levels.
- Problem-Solving: Utilize analytical and problem-solving skills to resolve complex customer complaints and issues.
- Language Skills: Fluency in Swedish, with excellent verbal and written English skills.
- Work Experience: 0-5 years of experience in customer support roles.
- Skillset: Strong communication and interpersonal skills, ability to work in a fast-paced environment, and tech-savviness.
- Competitive Salary: A competitive monthly salary, plus 2 extra salaries per year.
- Bonuses: Eligible for bonuses based on performance.
- Professional Growth: Opportunities for professional growth and development through training and mentorship programs.
- Culture: Work in a dynamic and inclusive culture that fosters diversity, equality, and respect.
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