
Eco-Friendly Products Specialist
2 days ago
We are seeking a Spanish Speaking Customer Service Representative to join our team in the Eco-Friendly Products Department.
Job DescriptionThis role is ideal for individuals who are passionate about sustainability and dedicated to providing outstanding support to Spanish-speaking customers.
- The successful candidate will provide exceptional customer service via phone, email, and live chat, focusing on eco-friendly products.
- They will assist customers with inquiries regarding product details, sustainability practices, and order management.
- The representative will resolve customer complaints and address any issues related to product quality or service delivery.
- They will document customer interactions accurately in the CRM system, ensuring records are up-to-date.
- The individual will stay informed about the latest eco-friendly products and company policies to offer knowledgeable support.
- They will collaborate with other departments to ensure customers' needs are met and feedback is utilized for service improvement.
Responsibilities:
We require an individual who can handle multiple tasks efficiently and effectively while maintaining a positive attitude and excellent communication skills.
Requirements
- Fluency in Spanish and English, both written and spoken.
- Experience in customer service, preferably in the eco-friendly or consumer goods sector.
- Strong communication and interpersonal skills.
- Ability to handle inquiries and resolve issues efficiently.
- Proficient in customer service software and Microsoft Office applications.
- Detail-oriented with excellent organizational skills.
- A strong passion for ecological and sustainable products.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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