Eco-Friendly Products Specialist

2 days ago

Athens, Attica, Greece beBeeEcoFriendly Full time

We are seeking a Spanish Speaking Customer Service Representative to join our team in the Eco-Friendly Products Department.

Job Description

This role is ideal for individuals who are passionate about sustainability and dedicated to providing outstanding support to Spanish-speaking customers.

  • The successful candidate will provide exceptional customer service via phone, email, and live chat, focusing on eco-friendly products.
  • They will assist customers with inquiries regarding product details, sustainability practices, and order management.
  • The representative will resolve customer complaints and address any issues related to product quality or service delivery.
  • They will document customer interactions accurately in the CRM system, ensuring records are up-to-date.
  • The individual will stay informed about the latest eco-friendly products and company policies to offer knowledgeable support.
  • They will collaborate with other departments to ensure customers' needs are met and feedback is utilized for service improvement.

Responsibilities:

We require an individual who can handle multiple tasks efficiently and effectively while maintaining a positive attitude and excellent communication skills.

Requirements

  • Fluency in Spanish and English, both written and spoken.
  • Experience in customer service, preferably in the eco-friendly or consumer goods sector.
  • Strong communication and interpersonal skills.
  • Ability to handle inquiries and resolve issues efficiently.
  • Proficient in customer service software and Microsoft Office applications.
  • Detail-oriented with excellent organizational skills.
  • A strong passion for ecological and sustainable products.

Benefits

  •  Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • Free Greek Lessons, discounts and other perks

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