German Speaking Customer Service Professional for Gaming Industry

1 day ago


Athens, Attica, Greece beBeeGaming Full time

Patrique Mercier Recruitment seeks an exceptional Customer Support Representative for the Gaming and Esports Department. This is a fantastic opportunity to enhance the experience of German-speaking clients and gamers alike. The ideal candidate will be passionate about gaming and customer support.

Job Description
  • Provide exceptional customer support via phone, email, and live chat to German-speaking clients.
  • Assist customers with inquiries regarding gaming products, account management, and esports events.
  • Resolve customer issues and complaints effectively to ensure a positive experience.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate closely with the gaming and esports teams to ensure customers receive accurate information and support.
Required Skills and Qualifications
  • Fluency in German and English; proficiency in additional languages is a plus.
  • Experience in customer support, preferably within the gaming or esports industry.
  • Strong communication and interpersonal skills.
  • Excellent problem-solving abilities and a customer-focused approach.
  • Familiarity with CRM systems and proficiency in standard office software.
  • A genuine passion for gaming and knowledge of current esports trends.
Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package (flight, transfer and hotel)


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