German Speaking Gaming Industry Expert
2 days ago
We are seeking a skilled and passionate individual to join our team as a German Speaking Customer Support Representative for the Gaming & Esports Department.
This role is perfect for someone who is enthusiastic about gaming and esports, and is committed to providing outstanding support to a community of gamers.
Key Responsibilities:
- Provide exceptional customer support to German-speaking clients within the gaming and esports industry through phone, email, and chat.
- Assist customers with inquiries related to gaming accounts, platform usage, and technical issues.
- Address user feedback and complaints with professionalism and a customer-centric approach.
- Stay informed about the latest gaming trends and company updates to offer knowledgeable assistance.
- Document customer interactions accurately and ensure timely resolution of inquiries.
- Collaborate with internal teams to troubleshoot issues and enhance user experience.
- Gather insights from customers to support product development and service improvements.
Required Skills and Qualifications:
- Fluency in German and English, both written and spoken.
- Previous experience in customer support, particularly in the gaming or esports sector is preferred.
- Strong passion for gaming and knowledge of gaming culture and trends.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced, dynamic environment.
- Proficiency in using customer support tools and software.
- Willingness to work flexible hours, including evenings and weekends if needed.
Benefits:
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Athens, Attica, Greece beBeeGaming Full timePatrique Mercier Recruitment seeks an exceptional Customer Support Representative for the Gaming and Esports Department. This is a fantastic opportunity to enhance the experience of German-speaking clients and gamers alike. The ideal candidate will be passionate about gaming and customer support.Job DescriptionProvide exceptional customer support via phone,...
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