Greece-Based Customer Service Representative

2 weeks ago


Athens, Attica, Greece beBeeCustomer Full time €1,800 - €2,500
Customer Support Specialist in Greece">

Are you excited about a new career chapter? We're looking for a motivated and service-oriented Customer Support Specialist to join our dynamic team.

As a Customer Support Specialist, you'll handle inquiries via phone, chat, email, and social media, assisting customers with account, payment, and technical concerns. Your mission is to ensure a smooth and positive experience for every client.

Key Responsibilities:

  • Deliver high-quality support through multiple channels (phone, chat, email, and social media)
  • Guide users through account setup, login issues, payment concerns, and technical questions
  • Serve as a dependable contact, especially for sports-related customer needs
  • Respond to client feedback with empathy and professionalism
  • Communicate clearly and effectively to foster trust and customer loyalty
  • Adhere to company procedures and maintain quality service standards
  • Share feedback and ideas to help improve customer satisfaction and support efficiency

Requirements:

  • Fluent in French (C2 level)
  • Fluent in English (B2 level)
  • EU Citizenship or Greek Residency Card
  • 0-1 year of experience in customer support
  • Strong leadership, analytical, and communication skills
  • Eagerness to learn and grow

Benefits:

  • Competitive Salary: Attractive compensation reflecting your skills and experience
  • Performance Bonus: Reward for hard work based on achievements and results
  • Health and Life Insurance: Comprehensive coverage for your well-being
  • Remote Work: Enjoy the flexibility of working from home
  • Relocation Package: Support for relocation to ensure a smooth transition


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