Greece Customer Service Job Opportunities
3 days ago
We are seeking a proactive and customer-oriented individual to join our team as a Customer Service Representative in Greece.
As a key member of our team, you will be the first point of contact for our customers, providing friendly and efficient support through various channels. Your responsibilities will include assisting with account-related queries, resolving payment issues, and basic technical troubleshooting, all while delivering a smooth and positive customer experience.
- Deliver outstanding customer service across various channels (phone, email, chat, social media)
- Support users with account setup, login issues, payment concerns, and general troubleshooting
- Act as a dependable and understanding liaison, particularly for customers in the sports industry
- Address inquiries with professionalism, empathy, and a solution-driven mindset
- Foster strong customer relationships through effective, compassionate communication
- Follow internal guidelines to ensure consistent, high-quality service
- Offer feedback and suggestions to enhance customer support processes and user satisfaction
Requirements:
- Fluent in Danish (C2 level)
- Fluent in English (B2 level)
- EU Citizenship or Greek Residency Card
- 0-1 year of experience in customer support
- Strong leadership, analytical, and communication skills
- Eagerness to learn and grow
Benefits:
- Competitive salary recognizing your skills and experience
- Performance bonus based on your achievements and results
- Health and life insurance for comprehensive coverage
- Remote work option for flexibility
- Relocation package for a smooth transition
Join us in this exciting opportunity and take the first step towards a rewarding career in customer service.
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