Greece Customer Support Representative

2 weeks ago

Athens, Attica, Greece beBeeCustomerSupport Full time €1,800 - €2,500

Deliver Exceptional Customer Experiences in Greece with Our Dynamic Team

About the Role

We are seeking a dedicated and customer-focused Customer Support Representative to join our vibrant team in Greece.

In this role, you will serve as the primary contact for customers, delivering efficient and friendly assistance through various channels such as phone, email, chat, and social media.

You will help users with their accounts, resolve payment issues, and provide basic technical support—ensuring every interaction is handled with care and efficiency.

Key Responsibilities:

  • Provide exceptional support across multiple communication channels

  • Assist with account creation, login difficulties, payment questions, and troubleshooting

  • Serve as a reliable and empathetic contact point, especially for customers in the sports segment

  • Respond to inquiries and feedback with professionalism and a solution-oriented approach

  • Build strong customer relationships through clear and compassionate communication

  • Comply with internal processes to deliver consistent and high-quality service

  • Share valuable insights to help improve support procedures and enhance the overall customer experience

Requirements

  • Fluent in Polish (C2 level)

  • Fluent in English (B2 level)

  • EU Citizenship or Greek Residency Card

  • 0-1 year of experience in customer support

  • Strong leadership, analytical, and communication skills

  • Eagerness to learn and grow

Why Join Us?

  • Competitive Salary: Attractive compensation that reflects your skills and experience

  • Performance Bonus: Reward for hard work based on achievements and results

  • Health and Life Insurance: Comprehensive coverage to support your well-being

  • Remote Work: Enjoy the flexibility of working from home

  • Relocation Package: Support if relocating to ensure a smooth transition

Ready to take on this exciting opportunity? Apply today and let's connect

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