Travel Service Consultant

2 days ago

Athens, Attica, Greece beBeeCustomerService Full time

As a Customer Support professional, you will ensure that customers receive the best possible service experience. You will be responsible for resolving customer queries, providing accurate information, and ensuring a high level of partner service.

You will be the first point of contact for our accommodation partners, resolving basic questions and queries such as room modifications, rates, and availability. You will use the right tools, methods, and processes to provide accurate and complete information.

The requirements for this role include:

  • Fluent in Romanian and English

Work experience: 6 months of customer service experience is desirable. A high school diploma or equivalent is also required.

Soft skills include adaptability, ability to excel in a fast-paced environment, handy with MS Windows and other computer applications, passion for making a difference, and strong communication skills.

Benefits of this role include:

  • Competitive remuneration salary
  • 25 days annual leave per year
  • Excellent working premises in Athens city center
  • Potential to build your skills and knowledge as a brand ambassador
  • Fun, talented, and witty teammates
  • Knowledgeable, encouraging, and present leadership
  • Family-friendly environment
  • Free-spirited, theme-based employee events
  • Career-growth opportunities

To succeed in this role, you should have a positive attitude, excellent communication skills, and a passion for delivering exceptional customer service.

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