Transportation Customer Support Specialist
2 days ago
We are seeking a skilled professional to fill a Transportation Customer Expert position within our team. This role involves handling truck and bus related inquiries and complaints in a case-closed manner, providing exceptional customer service, and collaborating with colleagues to ensure seamless resolution of issues.
Key Responsibilities:
- Handle customer inquiries and complaints via phone, email, or chat
- Support customers with truck breakdowns by creating cases in the CRM system
- Escalate issues when necessary, ensuring timely resolution
- Develop strong relationships with customers, promoting loyalty and retention
Requirements:
- Excellent command of Hungarian language
- Good communication skills in English
- High school diploma or equivalent required
- Basic awareness of automotive roadside assistance procedures
- Work experience with knowledge management systems and information research beneficial
Benefits and Perks:
- Complete relocation support for Greece, including flight tickets and accommodation expenses covered
- Competitive monthly salary + 2 extra salaries per year
- Refer-A-Friend program with great bonuses
- Health care benefits and numerous other discounts
Join us and contribute to a cleaner, safer, more efficient, and more connected world: for goods, for people, for all of us.
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