Transportation Customer Support Specialist

2 days ago


Athens, Attica, Greece beBeeCustomer Full time
Job Opportunity:

We are seeking a skilled professional to fill a Transportation Customer Expert position within our team. This role involves handling truck and bus related inquiries and complaints in a case-closed manner, providing exceptional customer service, and collaborating with colleagues to ensure seamless resolution of issues.

Key Responsibilities:
  • Handle customer inquiries and complaints via phone, email, or chat
  • Support customers with truck breakdowns by creating cases in the CRM system
  • Escalate issues when necessary, ensuring timely resolution
  • Develop strong relationships with customers, promoting loyalty and retention


Requirements:
  • Excellent command of Hungarian language
  • Good communication skills in English
  • High school diploma or equivalent required
  • Basic awareness of automotive roadside assistance procedures
  • Work experience with knowledge management systems and information research beneficial


Benefits and Perks:
  • Complete relocation support for Greece, including flight tickets and accommodation expenses covered
  • Competitive monthly salary + 2 extra salaries per year
  • Refer-A-Friend program with great bonuses
  • Health care benefits and numerous other discounts


Join us and contribute to a cleaner, safer, more efficient, and more connected world: for goods, for people, for all of us.

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