Transportation Services Customer Support Specialist
1 day ago
Are you passionate about delivering exceptional customer experiences? Do you have a knack for connecting with clients and resolving their issues efficiently?
Job DescriptionWe are seeking an Italian Speaking Customer Support Representative to join our transportation services team. In this role, you will be responsible for providing top-notch support to Italian-speaking clients via phone, email, and chat.
As a key member of our team, you will:
- Provide exceptional customer service and resolve customer issues promptly.
- Assist customers with inquiries related to bookings, scheduling, and service details.
- Educate clients on available services and relevant policies to improve their experience.
Requirements:
Key Qualifications- Fluency in Italian and English, both written and spoken.
- Experience in customer service, preferably within the transportation or travel sector.
- Strong communication skills and ability to remain calm under pressure.
- Familiarity with CRM software and standard office applications.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A collaborative and dynamic work environment.
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