Italian Language Customer Support Specialist
1 day ago
We are seeking a skilled Italian Language Customer Support Specialist to join our team.
About the Role:This position involves providing exceptional customer service to Italian-speaking clients via phone, chat, and email.
- Main Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Communicate effectively with customers to understand their needs and provide solutions.
- Work collaboratively with internal teams to ensure seamless customer experiences.
To be successful in this role, you will need:
- Languages:
- Fluent Italian language skills (spoken and written).
- Excellent written and verbal communication skills in English.
- Soft Skills:
- Exceptional communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Problem-solving skills and attention to detail.
- Technical Skills:
- Familiarity with CRM tools and software.
- Basic computer knowledge and technical skills.
We offer a competitive salary package, including:
- Salary:
- A monthly salary, plus additional bonuses.
- Benefits:
- Comprehensive health insurance.
- Retirement savings plan.
- Employee assistance program.
We are committed to creating a positive work environment that fosters growth and development. Our team is passionate about delivering excellent customer experiences, and we are looking for like-minded individuals to join us.
If you are a motivated and customer-focused individual with strong communication skills, we encourage you to apply for this exciting opportunity.
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