
Support Professional for Dating Services
2 days ago
This role involves assisting customers with inquiries, concerns, and feedback related to dating and social networking apps. You will be responsible for delivering exceptional customer support to Czech-speaking users across various communication channels.
As a Customer Support Representative, you will be the primary point of contact for our customers. Your goal will be to provide timely and effective solutions to their problems while also promoting our products and services.
- Key Responsibilities:
- Deliver exceptional customer support via phone, email, or chat.
- Assist customers with inquiries, concerns, and feedback related to dating and social networking apps.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to meet service goals and improve overall user satisfaction.
- Fluency in Czech (written and spoken) is essential.
- A genuine interest in social networking, dating apps, and technology.
- Previous experience in customer support is a plus but not mandatory.
- Strong communication and interpersonal skills.
- A collaborative team player with a positive attitude.
- Good problem-solving skills and attention to detail.
- Willingness to adapt to a fast-paced environment and embrace new challenges.
Our company offers a range of benefits to its employees, including:
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer and hotel)
- Free Greek Lessons, discounts and other perks
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