Support Specialist

2 days ago

Athens, Attica, Greece beBeeCustomer Full time
Hebrew Speaking Customer Support Representative

Are you passionate about helping people connect in the digital world? We are seeking a customer support representative to assist Hebrew-speaking users of dating and social networking apps with their inquiries, ensuring they have a positive and safe experience on the platforms.

In this exciting position, you will work in a supportive and inclusive environment, spreading love and positivity through your work. If you're ready to make a meaningful impact, we'd love to have you on board.

Your Responsibilities:
  • Provide exceptional customer support to Hebrew-speaking users of dating and social networking apps through various channels.
  • Assist users with inquiries, technical issues, and account management to ensure a seamless experience.
  • Document interactions accurately in the system and follow up as needed.
  • Collaborate with the team to improve services and enhance user satisfaction.
  • Participate in training and development sessions to stay informed about app features and user trends.
Requirements:
  • Native language and nationality should be clearly stated in your C.V. and/or Cover Letter.
  • Fluency in Hebrew (written and spoken) is a must.
  • Passion for customer service and creating positive user experiences.
  • Prior experience in customer support is beneficial but not required.
  • Strong communication and interpersonal skills.
  • Team player with a proactive and empathetic approach.
  • Ability to handle sensitive situations with care and professionalism.
  • Interest in dating and social networking apps and a willingness to learn and adapt in a dynamic environment.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package (flight, transfer, and hotel)
  • Free Greek Lessons, discounts, and other perks

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