Resident Support Specialist

23 hours ago


Athens, Attica, Greece beBeeTenant Full time

Job Title: Resident Support Specialist

Job Summary:

We are seeking a highly organized and detail-oriented Resident Support Specialist to join our team. This role is responsible for providing exceptional support to our residents, focusing on timely resolution of payment and damage issues.

Key Responsibilities:
  1. Rental Agreement Management:
  • Support the upload of rental agreement information to tax systems and company systems upon signing.
  • Coordinate the return of keys and property status checks upon lease termination.
Tenant Communication:
  • Remind tenants of upcoming rental payments via email and phone.
  • Verify rental payments with tenants and confirm with the Financial Department monthly.
Damage Issue Resolution:
  • Contact tenants regarding damage issues and coordinate repair requests with technicians.
Owner Support:
  • Schedule property inspections with tenants at the owner's request.
  • Process owner invoices and conduct home insurance reviews.
Requirements:

To succeed in this role, you must possess excellent communication skills, be able to work effectively in a team environment, and demonstrate flexibility and attention to detail. Proficiency in English and Greek languages is required.



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