Electronics Customer Support Specialist

2 days ago

Athens, Attica, Greece beBeeCustomerService Full time
Spanish Speaking Customer Service Representative Opportunity

We are thrilled to announce an exciting career opportunity for a dedicated and passionate individual who can deliver exceptional customer support to Spanish-speaking clients in the electronics industry.

About the Role

This is a fantastic chance for individuals who are enthusiastic about technology and committed to providing outstanding service. As a Spanish Speaking Customer Service Representative, you will be responsible for:

  • Delivering top-notch customer service through various communication channels, including phone, email, and chat.
  • Assisting customers with inquiries, product information, troubleshooting, and technical support.
  • Processing orders, returns, and exchanges while ensuring compliance with company policies.
  • Communicating effectively with customers to understand their needs and provide relevant solutions.
  • Staying updated on the company's product offerings, promotions, and policies to assist customers effectively.
  • Documenting all customer interactions accurately to contribute to continuous improvement initiatives.
Requirements

To succeed in this role, you will need to possess:

  • Fluency in Spanish and English, both written and spoken.
  • Previous experience in customer service, preferably in the electronics or technology sector.
  • Strong problem-solving skills along with the ability to troubleshoot technical issues.
  • Excellent communication and interpersonal skills.
  • Proficiency in customer service software and Microsoft Office applications.
  • Detail-oriented with exceptional organizational skills.
  • Ability to work as part of a team in a fast-paced environment.
What We Offer

We offer a range of benefits to our employees, including:

  • Private Health Insurance
  • Training & Development Opportunities
  • Performance Bonus
  • 2 Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package (flight, transfer, and hotel)
  • Free Greek Lessons and discounts

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