Electronics Specialist

1 day ago

Athens, Attica, Greece beBeeCustomer Full time

Prominent Electronics Brand Seeks Skilled Customer Service Representative

We are excited to announce an exceptional opportunity for a French-speaking customer service professional with a renowned electronics company.

Job Summary

This is a fantastic chance to join a reputable brand known for its innovative products and outstanding customer experience.

Key Responsibilities
  • Deliver top-tier customer service to French-speaking clients via phone, email, and chat.
  • Assist customers with inquiries about electronic products, order status, and technical support.
  • Effectively handle customer complaints and issues in a professional manner, ensuring timely resolutions.
  • Maintain in-depth knowledge of the company's product range to provide accurate and helpful information to customers.
  • Collaborate with internal teams to facilitate optimal customer experiences and address complex inquiries.
  • Document all customer interactions and feedback for service improvement and compliance.
  • Stay updated on industry trends and company developments to enhance customer relationships.
Requirements
  • Fluency in French and English, both written and spoken.
  • Experience in customer service, preferably in the electronics or technology sector.
  • Strong communication skills with a focus on customer satisfaction.
  • Ability to troubleshoot issues and provide practical solutions.
  • Familiarity with customer service software and basic knowledge of Microsoft Office applications.
  • Detail-oriented, organized, and capable of managing multiple tasks.
  • A passion for technology and eagerness to learn about electronic products.
Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package (flight, transfer, and hotel)
  • Free Greek Lessons, discounts, and other perks

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