Electronics Customer Support Specialist

1 day ago

Athens, Attica, Greece beBeeCustomerService Full time

Unlock Your Potential as a Customer Service Representative

Are you passionate about delivering exceptional customer experiences? Do you have excellent communication skills and a flair for problem-solving? We are seeking a talented Czech-speaking customer service representative to join our dynamic team.

This is an exciting opportunity to work with a leading electronics company in Greece, providing top-notch support to customers while immersing yourself in the vibrant culture and stunning scenery of the region.

Key Responsibilities:
  • Provide expert support and assistance to Czech-speaking clients via phone, email, and chat.
  • Assist customers with inquiries regarding products, services, and technical support.
  • Resolve customer issues promptly and effectively to ensure a seamless experience.
  • Maintain detailed records of customer interactions within our CRM system.
  • Work collaboratively with the team to improve processes and service delivery.
  • Stay updated on product knowledge to offer informed support to customers.
  • Participate in regular training sessions to enhance skills and service quality.

Requirements:

  • Fluent in Czech, both written and spoken; proficiency in English is essential.
  • Exceptional communication skills with a customer-centric approach.
  • Strong ability to work in a fast-paced environment while managing multiple tasks.
  • Good problem-solving skills with attention to detail.
  • Previous experience in customer service, particularly in the electronics sector, is highly desirable.
  • Familiarity with CRM software and support tools is preferred.
  • A proactive and adaptable mindset, with a genuine interest in technology and customer service.

Benefits:

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package (flight, transfer, and hotel)

Join Our Team: As a customer service representative, you will play a critical part in ensuring customer satisfaction and driving business growth. If you are passionate about delivering exceptional customer experiences and have a strong desire to learn and grow, we encourage you to apply for this exciting opportunity.

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