Polish Speaking Online Education Support Specialist

2 days ago


Athens, Attica, Greece beBeeCustomerService Full time

A challenging opportunity awaits for a skilled Customer Service Representative to join our online learning platform team. As a key member of the team, you will play a vital role in delivering exceptional customer support to Polish-speaking users.

Key Responsibilities
  • Provide top-notch customer service via various communication channels.
  • Assist clients with technical questions and inquiries related to online educational products.
  • Maintain a professional demeanor in all customer interactions.
  • Document customer interactions accurately to improve overall service quality.
  • Collaborate with the education team to enhance user satisfaction and experience.
  • Participate in training sessions to stay updated on products and customer service techniques.
Requirements
  • Fluency in Polish (both written and spoken) is required.
  • Strong interest in online education and technology.
  • Experience in customer service is preferred but not mandatory.
  • Excellent communication and interpersonal skills.
  • Ability to approach problems with patience and empathy.
  • Attention to detail and strong organizational skills.
  • Willingness to learn and thrive in a dynamic work environment.
Benefits
  • Private health insurance.
  • Training and development opportunities.
  • Performance bonus.
  • Extra salaries per year fully paid training.
  • Above-average salary.
  • Fully paid relocation package.
  • Free Greek lessons, discounts, and other perks.


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