Polish Speaking Online Education Support Specialist
2 days ago
A challenging opportunity awaits for a skilled Customer Service Representative to join our online learning platform team. As a key member of the team, you will play a vital role in delivering exceptional customer support to Polish-speaking users.
Key Responsibilities- Provide top-notch customer service via various communication channels.
- Assist clients with technical questions and inquiries related to online educational products.
- Maintain a professional demeanor in all customer interactions.
- Document customer interactions accurately to improve overall service quality.
- Collaborate with the education team to enhance user satisfaction and experience.
- Participate in training sessions to stay updated on products and customer service techniques.
- Fluency in Polish (both written and spoken) is required.
- Strong interest in online education and technology.
- Experience in customer service is preferred but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to approach problems with patience and empathy.
- Attention to detail and strong organizational skills.
- Willingness to learn and thrive in a dynamic work environment.
- Private health insurance.
- Training and development opportunities.
- Performance bonus.
- Extra salaries per year fully paid training.
- Above-average salary.
- Fully paid relocation package.
- Free Greek lessons, discounts, and other perks.
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