Spanish Speaking Compliance Representative for Financial Protection

1 day ago


Athens, Attica, Greece beBeeAntiFinancialCrime Full time

At Patrique Mercier Recruitment, we are committed to connecting talented professionals with exceptional career opportunities across Greece. We are excited to announce an opening for a customer service representative in the Anti-Financial Crime Unit.

Job Description

This pivotal role is ideal for detail-oriented individuals who are committed to preventing financial crime and ensuring compliance with regulations. In this position, you will assist clients by addressing inquiries, providing information about anti-financial crime measures, and supporting investigations to protect our financial systems.

Key Responsibilities
  • Customer Service
    • Provide exceptional customer service via phone, email, and chat in Spanish.
  • Support Investigations
    • Assist clients with inquiries related to anti-financial crime policies and procedures.
    • Support investigations by gathering and documenting relevant information.
  • Communication Skills
    • Communicate effectively with clients to resolve issues and provide guidance.
Requirements

To succeed in this role, you must possess:

  • Fluency in Spanish (both spoken and written) is essential.
  • Strong communication and interpersonal skills.
  • Experience in customer service or compliance-related fields is preferred.
  • Detail-oriented mindset with strong analytical skills.
  • Ability to work effectively as part of a team and independently.
  • Knowledge of financial regulations and anti-financial crime measures is a plus.
  • Proficient in using digital communication tools and customer relationship management software.
Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Transportation Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training


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