Automotive Customer Support Specialist
1 day ago
We are seeking a highly skilled Spanish Speaking Customer Service representative to join our team in the Automotive Department. As the first point of contact for our Spanish-speaking customers, you will be responsible for providing exceptional customer service via phone, email, and chat channels.
Key Responsibilities:
- Provide outstanding customer service to Spanish-speaking customers.
- Assist customers with inquiries related to automotive products and services.
- Resolve customer complaints efficiently and professionally.
- Educate customers about automotive features, benefits, and usage.
- Document customer interactions and maintain accurate records in the system.
- Collaborate with team members to enhance service delivery and improve processes.
Requirements:
- Fluency in Spanish (both spoken and written).
- Strong communication and interpersonal skills.
- Experience in customer service, preferably in the automotive sector.
- Excellent problem-solving skills and a commitment to customer satisfaction.
- Ability to work independently as well as part of a team.
Benefits:
- Private Health Insurance.
- Training & Development.
- Performance Bonus.
- Extra Salaries Per Year.
- Fully Paid Training.
- Great Salary.
- Fully Paid Relocation Package (flight, transfer and hotel).
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