Slovak Speaking Automotive Insurance Customer Service Professional
1 day ago
We are seeking a highly skilled and motivated Automotive Insurance Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to Slovak-speaking clients in the automotive insurance industry.
In this critical role, you will assist customers with inquiries related to their insurance policies, claims processes, and coverage options. Your expertise will help ensure that our clients receive the support and guidance they need throughout their insurance journey.
Key Responsibilities:- Provide high-quality customer support to Slovak-speaking clients in the Automotive Insurance & Claims Department.
- Assist customers with questions related to their insurance policies, claims processes, and coverage options.
- Document customer interactions accurately and effectively in our CRM system.
- Collaborate with team members to achieve service level goals and improve customer satisfaction.
- Participate in ongoing training to stay updated with industry regulations and best practices.
- Fluency in Slovak (written and spoken) is essential.
- Strong commitment to delivering high-quality customer service.
- Previous experience in customer support, particularly in insurance or automotive sectors, is a plus.
- Outstanding communication and interpersonal skills.
- A proactive team player with a positive and solution-oriented attitude.
- Strong analytical and problem-solving skills.
- Attention to detail and ability to manage customer inquiries efficiently.
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package
- Free Greek Lessons
- Discounts and other perks
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