Slovak Automotive Service Representative
2 days ago
Are you looking for a new challenge in customer service? This exciting opportunity offers the chance to enhance your career while basking in the beautiful surroundings of Greece. As a Slovak-speaking customer service representative, you will support a major car brand by engaging directly with clients and ensuring their satisfaction with our automotive products and services.
Job DescriptionWe are seeking individuals who are passionate about delivering outstanding customer service and are ready for an adventure in Greece. Your primary responsibility will be to provide high-quality support to Slovak-speaking clients through various channels such as phone, email, and live chat. You will handle customer inquiries and effectively resolve issues to ensure a smooth experience.
Key Responsibilities- Provide exceptional customer support to Slovak-speaking clients via phone, email, and live chat.
- Handle customer inquiries and resolve issues efficiently to ensure a positive experience.
- Maintain comprehensive knowledge of company products and services to provide accurate assistance.
- Document all customer interactions meticulously in the CRM system.
- Collaborate with team members to enhance customer service strategies and solutions.
- Participate in training sessions to improve skills and product knowledge continuously.
- Fluent in Slovak, both written and spoken; proficiency in English is required.
- Strong communication and interpersonal skills with a customer-centric approach.
- Ability to work effectively in a fast-paced environment.
- Excellent problem-solving skills and attention to detail.
- Previous experience in customer service or a related field is preferred.
- Familiarity with CRM systems and customer support tools.
- A positive attitude, adaptability, and enthusiasm for exploring a new culture.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer and hotel)
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