Norwegian Speaking Online Gaming Customer Service Agent
2 days ago
We are seeking a Customer Support Representative to join our Online iGaming Department in Athens, Greece. As a key member of our team, you will play a crucial role in delivering exceptional support to Norwegian-speaking customers.
Your primary responsibilities will include assisting players with their queries, troubleshooting issues, and ensuring they feel valued as part of our community.
The ideal candidate will possess strong communication skills, a friendly and helpful personality, and a genuine interest in online gaming. Previous experience in customer support or the iGaming industry is an advantage but not a requirement.
About the Role- Deliver outstanding customer support through various communication channels.
- Assist customers with their questions about games, accounts, and promotions.
- Accurately document customer interactions in our CRM system for efficient follow-up.
- Work collaboratively with your team to achieve high levels of client satisfaction.
- Fluency in Norwegian (both written and spoken) is essential; knowledge of English is a plus.
- A genuine interest in online gaming and a commitment to delivering excellent customer service.
- Previous experience in customer support or the iGaming industry is an advantage but not a requirement.
- Strong communication skills with a friendly and helpful personality.
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Good Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons, discounts, and other perks
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