Danish Speaking Telecommunications Representative

4 days ago

Chania, Crete, Greece beBeeCustomerExperience Full time

High-quality customer service is a key aspect of telecommunications. As a Danish-speaking representative, you will be responsible for delivering exceptional support to clients via various communication channels.

Responsibilities
  • Deliver top-notch customer experience through active listening and effective problem-solving.
  • Handle customer inquiries efficiently, resolving issues related to telecommunications services in a timely manner.
  • Engage with customers in a friendly and professional demeanor, ensuring all interactions are productive and satisfying.
  • Accurately document customer interactions, providing feedback for continuous service improvement.
  • Collaborate with colleagues to meet performance targets and enhance the customer experience.
  • Stay informed about telecommunications products and services through ongoing training.
Requirements

To succeed in this role, you will need:

  • Fluency in Danish (both written and spoken) is essential.
  • Strong customer service skills, a genuine passion for technology, and excellent communication and listening skills.
  • Previous experience in customer service is an advantage but not mandatory.
  • Problem-solving abilities and a positive attitude are highly valued.
  • A willingness to work in Athens, Greece, and immerse yourself in the local culture.
  • A desire to develop professionally within a reputable telecommunications company.
Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Extra Salaries Per Year Fully Paid Training
  • Above Average Greek Salary
  • Fully Paid Relocation Package (flight, transfer, and hotel)
  • Free Greek Lessons, discounts, and other perks
About Us

We offer a dynamic work environment where enthusiastic team players can contribute to our success.

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