Home Entertainment Support Specialist

4 days ago

Chania, Crete, Greece beBeeCustomer Full time

Immerse yourself in a dynamic customer support environment, focusing on home entertainment systems. As a French-speaking representative, you will be the primary point of contact for customers seeking assistance with their home entertainment setups.

Key Responsibilities
  • Provide exceptional customer support through phone, email, and chat in French.
  • Assist customers with inquiries regarding home entertainment systems and troubleshoot any issues.
  • Guide customers in selecting the right products based on their needs and preferences.
  • Resolve customer complaints efficiently and effectively to ensure a positive experience.
  • Document customer interactions and feedback for continuous improvement.
  • Collaborate with team members to enhance service delivery and customer satisfaction.

Requirements

  • Fluency in French (both spoken and written) is required.
  • Strong communication and listening skills are essential.
  • Previous experience in customer service or technical support is preferred.
  • Familiarity with home entertainment systems and technology is beneficial.
  • Excellent problem-solving abilities with a focus on customer satisfaction.
  • A positive attitude and ability to work well in a team environment.
  • Willingness to learn and adapt to new technologies and processes.

Benefits

  • Private Health Insurance
  • Training & Development Opportunities
  • Performance-Based Bonuses
  • Two Extra Salaries Per Year
  • Fully Funded Training
  • Competitive Salary
  • Fully Funded Relocation Package

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