Online Marketplace Platform Spanish Speaker
4 days ago
We are seeking a highly skilled Spanish speaking customer support representative to join our team. This role involves providing exceptional support to our customers in Spanish, via phone, email, and chat.
The ideal candidate will be fluent in Spanish, have strong communication and interpersonal skills, and previous experience in customer service or support roles. They will be responsible for resolving customer issues and complaints in a professional and timely manner, guiding customers through processes, and maintaining accurate records of customer interactions and feedback.
This is an exciting opportunity for those who are passionate about delivering excellent customer service and want to work in a dynamic and collaborative environment. If you meet the requirements and are ready to take on this challenge, we invite you to apply.
Key Responsibilities:- Provide top-notch customer support in Spanish via phone, email, and chat.
- Assist customers with inquiries regarding marketplace features and services.
- Resolve customer issues and complaints in a professional and timely manner.
- Guide customers through processes and educate them about online marketplace functionalities.
- Maintain accurate records of customer interactions and feedback.
- Fluency in Spanish (both spoken and written) is required.
- Strong communication and interpersonal skills.
- Previous experience in customer service or support roles is preferred.
- Excellent problem-solving abilities and a commitment to ensuring customer satisfaction.
- A positive attitude and the ability to work effectively in a team-oriented setting.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package
