Customer Service Advisor for German Clients
1 month ago
As a Customer Advisor for German clients, you will be part of our team at Cross Border Talents, working remotely from anywhere in Greece. Your primary responsibility will be to deliver exceptional customer service via phone and email.
Key Responsibilities:- Answer inbound calls and handle back-office requests with precision and empathy
- Identify and fulfill customer needs, ensuring each interaction is accurate and complete
- Build trusting relationships through clear, interactive communication
Fixed-term employment with potential for extension, working from anywhere in Greece. You will be part of a remote team, supporting customers across Germany.
Benefits:- Base Salary: 1,150 EUR/month (paid over 14 months)
- Performance Bonus: 10% monthly performance bonus based on KPIs
- Meal Allowance: 3EUR/day in the first year; 6EUR/day after 12 months
- Health Insurance: Private health coverage
- Additional Perks: Free gym access, wellness activities, and a rooftop cinema with stunning Acropolis views
- Skills: Strong verbal communication, active listening, customer-oriented mindset, adaptability, and problem-solving skills
- Personality: Proactive, dedicated to delivering excellent service, and a strong team player
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