Logistics Support Representative
4 days ago
This role involves providing customer support via phone, email, and chat in French. You will assist clients with logistics and shipping inquiries, ensuring their needs are met efficiently.
Responsibilities:- Provide exceptional customer service through various communication channels.
- Assist customers with logistics and shipping queries, offering solutions and guidance.
- Resolve customer complaints related to shipping and delivery promptly and professionally.
- Maintain accurate records of customer interactions and requests.
- Collaborate with logistics teams to ensure smooth operations and customer satisfaction.
Requirements:
- Fluency in French is essential.
- Strong communication and interpersonal skills are required.
- Previous experience in customer service or logistics-related roles is preferred.
- Excellent problem-solving and organizational abilities are necessary.
- Ability to work in a fast-paced environment and manage multiple inquiries.
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package
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