Remote Technical Support for Slovenian Speaking Customers
1 day ago
Enhance your career with a Remote Technical Support role that combines flexibility with exceptional customer service. This exciting opportunity includes a fully paid relocation package, if desired, allowing you to work from our vibrant office in Greece.
As a Slovenian-speaking Technical Support Specialist, you will provide top-tier support to customers navigating IT-related inquiries and technical issues. You will be part of a collaborative team dedicated to delivering outstanding customer service and ensuring customer satisfaction.
Key Responsibilities- Deliver high-quality technical support to Slovenian-speaking customers via remote channels such as phone, email, and chat.
- Efficiently diagnose and troubleshoot technical issues related to company products and services.
- Collaborate with internal teams to escalate and resolve complex technical problems.
- Document customer interactions and technical issues accurately within the CRM system.
- Engage in ongoing training to improve product knowledge and support capabilities.
- Gather customer feedback to enhance service delivery and customer satisfaction.
- Assist in training new team members as needed.
- Fluency in Slovenian and English, both written and spoken.
- Strong technical aptitude and problem-solving skills.
- Excellent communication and customer service abilities.
- Experience in technical support or IT is advantageous but not a requirement.
- Ability to quickly learn new technologies and adapt to new systems.
- A team-oriented approach with a desire to help others.
- Willingness to relocate to Greece if desired and adapt to a new cultural setting.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
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